Plesk server slow Status: Resolved
Priority - Medium Affecting Server - plesk1.guarana.host

Our systems have detected a slowdown on our Plesk server.

Currently working on a fix as we speak.

Will send updates here as we resolve the issue.

Plesk Server Upgrade Status: Resolved
Priority - High Affecting Server - plesk1.guarana.host

Plesk1 requires a storage and CPU upgrade to facilitate the continued growth.

Outage won't take long and will be performed late at night to reduce disruption. 

Error when attempting to access Microsoft 365 services Status: Resolved
Priority - High Affecting Other - Microsoft 365

User Impact: Users may receive an error when attempting to access Microsoft 365 services. More info: Users may the following error message: "AADSTS90033: A transient error has occurred. Please try again." Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes. Scope of impact: Users hosted in the Australia or New Zealand region may be affected by this event.

Email Delivery Delay Status: Resolved
Priority - Medium Affecting Server - cp101.guarana.host

Email deliveries are delayed due to a high volume of messages in the queue. We are working with our upstream provider to try and speed this up. Your emails will eventually be delivered, we apologise for the inconvenience. 

Virtual Host Maintenance Status: Resolved
Priority - Low Affecting Server - cp101.guarana.host

We will be rebooting Virtual Host 1 to install some critical updates. We don't expect any noticeable service interruption at that time.

Scheduled Maintenance Status: Resolved
Priority - Medium Affecting Server - cp101.guarana.host

The backup and main system drives on CP101 will be expanded to enable further growth. The server will need to be restarted for this process to take place. This should be a very quick exercise and we don't anticipate any noticeable downtime.